Ethiopian Business Review

There are written and unwritten social contracts between businesses and societies that leadership and strategy should deal with. Society is becoming more and more pluralistic making business and societal relationships more dynamic. A pluralistic society often has a multitude of stakeholders and special interests which is characterized by tens of thousands of special-interest groups. Diversified stakeholders and interests can be dealt with better when they are approached by strategic leadership. 

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In the past, technological progress in the banking industry was steady and slow. But beginning from the 21th century that trend has changed and we are looking at progress every now and then. Beginning from the core banking system which enables branches to be interconnected in their activity and exchange of information, to mobile and internet banking, technology is enabling clients to conduct financial transactions from anywhere. Technology also becomes the main means of gaining a comparative advantage and a source of efficiency for the banks. It also helped banks to increase the penetration of mobile and internet banking service, which is a plus for them to reach customer in a simplistic way.

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Although Africa has recorded strong economic growth in recent years and will continue to do so this year, its gains will remain fleeting until it undergoes a long-awaited transition away from commodity exports and toward manufacturing. That in turn will require leaders who are willing to put the economy before narrow political considerations

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